Customer Testimonials

At Garden Crossings we value the feedback that we receive from our customers. This allows us to know what we are doing great as well as where we need to improve. You feedback is important to us and we encourage you to take the time to let us know. Do you have a garden or plant in in your garden that you are proud of? Please feel free to share that in your feedback. We love to watch your garden grow and are honored to be a part of it. 

Your satisfaction is our #1 goal.

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Everything was beautiful when it arrived. And, I am surprised and so happy they even have shown growth!! Especially the deutzia and Niagara Falls grass!! I try to find things I want locally, but when I can't I know I can count on Garden Crossings!! Thank you for such beautiful plants!! 

- Ricci A.

Thank you so much for my recent order. I can't tell you how much I appreciated your quick responses and delivery. They are absolutely beautiful. I never expected such perfect plants.

- Sue B.

Just letting you know that I was so impressed with the plants that I received from garden crossings that while I was working in a community garden this morning, I mentioned how impressed I was with your product and my friend said she would reach out to Garden crossings about buying some plants. I’m sure you appreciate the vote of confidence. And I will be ordering from you again in the future.

- Dr Jim Z.

This is just a little note to say how much I appreciate your videos!  You do such a great job of instructing about plants, and your narratives are always so interesting and well done.You seem so at ease and eloquent, even when you are just strolling through the garden.  My husband and I are hooked!  We really love all the details you share about the plants, plus your personal opinions about what you see. We've been binge watching your videos for a few months now, and have learned so much from you. THANK YOU!!!!

- Melody R.

Holy smokes. This email is just to give a shoutout and a huge thank you for the beautiful plants you sent me. One never knows what and how plants are going to arrive when ordering online. I am so impressed. Every single one is a banger. The packaging was excellent. Hubby told me the delivery gal tossed the box upside down on her shoulder and I would never have known by the way they looked as I unpacked. Thank you again. I now have a new favorite online plant shop.

- Jayne L.

All the plants are in the ground. I was so impressed with the plants and the shipping. The plants were beautiful and in great shape and were still moist.  I like the container you use and enclosing each plant in paper. I will not hesitate to order from GC again.  

Thank you for your help. 

- Maria B.

My plants just arrived and I'm tickled! The packaging is beautiful and the plants look great! I am grateful and very impressed.

- Jayna K.

My plants are all in the ground, doing extremely well and waiting to bloom next spring. I LOVE Garden Crossings! Thank you so very much!

- Jewel H.

Hi Heidi, I just wanted to tell you I just came over to your store. I was amazed by all the beautiful flowers. But I wanted to tell you that Stephanie helped me pick up some plants today and she was amazing. She really had a lot of good recommendations and she had a lot of good advice. And I honestly think she would’ve come over to my house and plant them for me, if I’d asked her. But she’s just a really great friendly employee and I just wanted to give kudos to her.

- Nancy H.

I just wanted to reach out and tell you how ecstatic I was visiting your garden center last week.   We stopped by during a recent road trip to MI, our purchase filled our SUV to the brim and I smiled all the way home. What I wanted to also mention is how impressed I was with your garden center.  It’s so well  organized and maintained and the girl helping us was very friendly and super helpful….even going to the back stock to retrieve more quantities of shrubs than were stocked.  The topper was the beauty and inspiration of your display gardens! I’ll be back in the spring for more purchases and I’m certainly not afraid to order online. Thanks for all of hard detailed work that you, your husband and all of your well managed team put into your business…it really shows and is enjoyable to experience. 

- Mark S.

The plants arrived today. The packaging was amazing and well packed. Both plants looked healthy well watered and fresh. Thank you for the wonderful ordering experience and for sending me such beautiful healthy plants. Very much appreciated. 

- Stefania K.

My plants are doing well, even with all the historic rain we had the recent past week...your plants are always superb.  Wish you guys were closer!!!

- Karen N. 

My most recent order arrived, as ALL of the plants I have ordered over the years from Garden Crossings, in excellent shape and raring to join my garden. It is SO obvious that the staff packs them with such care and why they remain so healthy and vigorous!

- Barb C.

I just wanted to let you know I received my order yesterday and I am extremely pleased. The plants are BEAUTIFUL, and wrapped and shipped perfectly.


Well done and keep doing the great jobs. I'll keep ordering...Thank you again for providing a great selection at reasonable prices. I live in a rural area where plant choices are pretty limited so it's great having a source for more unusual plants

- Wanda G.

I was so excited to get my order and see how big and beautiful it was. It was perfect, not one broken branch or any dropped leaves, I felt like Laura from Garden Answer when receiving her huge plants in her shipments!! I always say how lucky she is to receive such big and beautiful plants. So a HUGE THANK YOU for sending me mine. I will say Heidi, when ordering from Garden Crossings, I know I will receive strong, healthy, beautiful plants!! 

- Brenda M.

Just wanted to say my order arrived and I couldn’t be happier.  The plants are beautiful and healthy and they were carefully packaged.  I have followed your videos and just knew I was sure to have a great ordering experience with such a reputable company. I’ve never ordered plants online before, but will definitely be a repeat customer.

- Janet M.

Our order arrived yesterday in immaculate condition. We have ordered from many nurseries including Proven Winners Direct. The condition of the plants on arrival looked like we had just picked them up locally. You have a beautiful nursery and I love your videos. Trial garden plants look beautiful. Keep up the good work. It is obvious you and your employees care about what you do.

- Cheryl G.

I just received my GORGEOUS PLANTS! All of them are very healthy, full, and have GREAT root systems on them! Thank you! I will definitely order more plants again!

- Joelle J.

Hi! I received my order yesterday & I am thrilled! The plants are healthy & beautiful! So glad I found your company! Thank you! I'll be back!  

- Jeniffer M.

My plants arrived in Boise, Idaho today in PERFECT condition. I appreciate that the plants were gently packed in a sturdy box with cardboard dividers allowing them "breathing room".  I am impressed with your website and outstanding customer service.  You have earned a dedicated customer. 

- Holly L.

What a great first impression you have made! The beautiful hellebores arrived yesterday afternoon and we bedded them in the garden last evening. Every bit of this process was exceptional: great customer service on the phone, easy website transaction, fast shipping, steller packaging, and much more robust pants than expected. It's not often that we can say that transactions are JOYFUL ... but this one certainly was from start to finish. You've earned yourselves customers and fans. Please give our best to your whole team ... and a special pat-on-the-back to the packaging crew ... it was some of the best we have ever seen.

- Marti B.

I have ordered plants from many different online growers over the years and the plants from Garden Crossings are FAR SUPERIOR to any other growers.  I am so impressed at the quality of plants and the care taken to ship them.
 

I don't think I could find the quality of plants, not to mention the selection or variety at my local nursey.

- Christine S.